A helping hand.
Whenever you need one.
Questions about your chews or your order?
Start a conversation with our care team.
We're here for you.
claire@viptrovepaw.comYour email app opens. Please review and send your message.
What to include
- Your order number, if available
- The product name and your question
- A photo of the label or lot number, if relevant
- Your dog's details for routine-related questions
Common questions
What is this product?
Tciika 3-in-1 Hip + Joint Glucosamine Chews are chicken-flavored soft chews for dogs. The jar contains 200 chews and lists joint, calming, and skin & coat support. Check your product label for the full ingredients and directions.
How many chews should I give my dog?
Follow the serving directions and cautions on your jar. If anything is unclear, email us a photo of the label and your dog's weight. For individual health or medication questions, consult your veterinarian.
How do I request a customized guide?
Open the customized guide, fill in any details you want to share, and select “Open email to send.” Review the prepared email and send it from your own account. You can also copy the request and paste it into your email service.
A guide for your dog's routine.
Share their story. All fields are optional.